Privacy Policy

Retail Master values your privacy and is committed to protecting your personal, business, and technical information. By accessing or using our website, software, hardware, applications, or services, you agree to this Privacy Policy.

Who We Are

Our website address is: https://retailmaster.in

Information We Collect

We may collect personal, business, technical, and communication information including your name, phone number, email address, billing details, business details, IP address, browser/device information, support communications, and software/service usage data.

Comments

When visitors leave comments on the website, we collect the data shown in the comments form along with the visitor’s IP address and browser user agent string for spam detection and security purposes.

An anonymized string (hash) generated from your email address may be shared with the Gravatar service to check whether you use the service. Gravatar privacy policy: https://automattic.com/privacy/

Media

If you upload images or files to the website, avoid uploading files containing embedded location data (EXIF GPS). Other users may be able to download and extract such information.

Cookies

Our website may use cookies and similar technologies to improve website functionality, login sessions, analytics, user preferences, and overall user experience.

Cookies may store your login session and display preferences.
Temporary cookies may be used to verify browser compatibility.
If you leave comments, your name/email/website may be stored in cookies for convenience.
Users may disable cookies through browser settings, though some website features may not function properly.

Embedded Content From Other Websites

Pages or articles on this website may include embedded content such as videos, images, maps, articles, payment gateways, or social media integrations. Embedded content from third-party websites behaves in the same manner as if you visited those websites directly.

Such third-party websites may collect data, use cookies, monitor interactions, and track usage according to their own privacy policies.

How We Use Information

To provide software, hardware, billing, ERP, CRM, HRM, and related services
To process orders, invoices, activations, installations, and support requests
To improve website performance, security, and service quality
To communicate updates, invoices, renewals, offers, and support information
To prevent fraud, abuse, unauthorized access, or illegal activity
To comply with legal, accounting, tax, or regulatory requirements

Who We Share Your Data With

Retail Master may share required information with payment gateways, hosting providers, cloud platforms, manufacturers, SMS/WhatsApp providers, technical partners, government authorities, or legal agencies wherever necessary for service delivery, verification, compliance, warranty handling, security, or operational purposes.

If you request a password reset, your IP address may be included in the reset email for security purposes.

Retail Master does not sell personal customer information to third parties.

Data Retention

Comments, support communications, invoices, licenses, technical records, and related metadata may be retained for operational, legal, security, accounting, backup, or support purposes.

Registered users (if applicable) may view, edit, or update their personal information, except usernames where system restrictions apply.

Your Rights

You may request access to the personal information we hold about you or request correction/deletion wherever legally applicable.

Certain information may still be retained where required for legal, accounting, fraud prevention, administrative, security, backup, or regulatory purposes.

Software & Technical Access

For installation, troubleshooting, maintenance, or support purposes, Retail Master or authorized technical partners may require temporary remote access to customer systems/devices with customer permission.

Customers are responsible for maintaining proper backups before allowing installations, updates, remote access, or system modifications.

Data Security

Retail Master implements reasonable technical and administrative measures to protect customer information. However, no online system, server, software, or network can be guaranteed to be completely secure.

Third-Party Services Disclaimer

Retail Master shall not be responsible for downtime, delays, failures, data loss, security incidents, or operational issues caused by third-party hosting providers, internet providers, cloud services, payment gateways, APIs, manufacturers, or external service providers.

Policy Updates

Retail Master reserves the right to update or modify this Privacy Policy at any time without prior notice. Continued usage of our website/products/services constitutes acceptance of the updated policy.

Contact Information

Retail Master
Website: https://retailmaster.in
email : info@retailmaster.in